Privacy Policy

1. Who We Are

JNPMEDI APAC Pte. Ltd. ("JNPMEDI APAC", "we", "us") is a company incorporated in Singapore (UEN to be inserted). We operate the website at apac.jnpmedi.com and provide regulatory, clinical, market access, and distribution services across Asia-Pacific.

This Privacy Policy explains how we collect, use, disclose, and protect personal data submitted through this website, in accordance with the Singapore Personal Data Protection Act 2012 (PDPA).

2. Data We Collect

When you submit an inquiry through our contact form or modal form, we collect:

• Full name and job title
• Company name
• Business email address
• Business telephone number (optional)
• Service of interest, product type, product name, and target markets
• Any additional information you choose to provide in the message field

We do not collect payment information, government-issued identification, or sensitive personal data through this website.

3. How We Use Your Data

We use the personal data you submit solely to:

• Respond to your inquiry and provide information about our services
• Assess whether our services are a good fit for your needs
• Follow up on your inquiry if we do not receive a reply

We do not use your data for unsolicited marketing, and we do not sell, rent, or trade your personal data to third parties.

4. Form Submission Service

Inquiry form submissions are processed by Web3Forms (web3forms.com), a third-party form-to-email service. Web3Forms transmits your submitted data to our designated email address and does not store it beyond the transmission period. Please refer to the Web3Forms Privacy Policy for details on their data handling practices.

5. Data Retention

We retain inquiry data for a period of up to 24 months from the date of your inquiry, or until the business relationship is concluded, whichever is later. After this period, personal data is securely deleted or anonymised.

6. International Transfers

Our team operates across Singapore, South Korea, and other APAC markets. Your inquiry data may be accessed by team members in these locations for the purpose of responding to your inquiry. We take appropriate steps to ensure your data remains protected in accordance with PDPA standards.

7. Cookies and Analytics

This website does not currently use analytics cookies or tracking pixels. If analytics are activated in future, this policy will be updated and a cookie notice will be displayed.

8. Your Rights

Under the Singapore PDPA, you have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate personal data
• Withdraw consent to the use of your personal data at any time

To exercise these rights, contact us at contact@apac.jnpmedi.com. We will respond within 10 business days.

9. Security

This website is served over HTTPS. We implement reasonable organisational and technical measures to protect personal data from unauthorised access, disclosure, or loss.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top of this page will reflect the most recent revision. Material changes will be communicated through a notice on this page.

11. Contact

For any privacy-related questions or requests:

JNPMEDI APAC Pte. Ltd.
7 Temasek Boulevard, #14-02A, Suntec Tower One
Singapore 038987
contact@apac.jnpmedi.com